Privacy policy

This is our Privacy Policy ("Policy"), which applies to the processing of personal data carried out by DUO WELLNESS CENTER (hereafter "DUO") through our website https://duowellnesscenter.co.uk ("Site"), App(s), and any other platforms (hereinafter "Platform/s").

​

The main objective of DUO is to provide expert Thai massage for couples and promote our specialized services.

​

ABOUT THIS POLICY

This Policy sets out the essential details relating to your personal data relationship with DUO. The Policy applies to all DUO services ("Services"). The terms governing your use of the DUO Services are defined in our Terms and Conditions of Use (the "Terms and Conditions").

​

We take privacy very seriously and make it a priority. The main aim of this Policy is to:

• Ensure that you understand what personal data we collect about you, the reasons why we collect and use it, and who we share it with.

• Explain how we'll store and handle that data and keep it safe.

• Explain the way we use the personal data that you share with us.

• Explain your rights and choices in relation to the personal data we collect and process about you and how we will protect your privacy.

​

OUR CONTACT DETAILS

DUO WELLNESS CENTER ("DUO") is located at 1272 Ashton Old Road, Manchester, M11 1JJ.

Telephone: 0161 370 0990

Email address: duowellnesscenter@gmail.com

​

OUR PRINCIPLES AND APPLICABLE REGULATIONS ON PRIVACY

The processing of Personal Data by DUO is subject to the Regulation UE 2016/671 General Data Protection Regulation, dated April 27th, 2016 ("GDPR"), and the regulations developed by the GDPR as of its application date on May 25th, 2018.

​

DUO is processing personal data in accordance with the following principles:

• Process Personal Data with legality, loyalty, and transparency.

• We only process Personal Data limited to the purpose for which it was collected.

• Data minimization: Treat adequate data, relevant, and limited to what is necessary.

• Accuracy: Process accurate data and, when necessary, updated.

• Limitation of the conservation period (no more than the time strictly necessary for the purposes).

• Integrity and confidentiality (maintaining an appropriate level of security).

​

LEGAL BASIS WE RELY ON

We can also rely on explicit consent and/or legitimate interests to promote our products and services. For example, when you agree to receive our "newsletters" or when you request information from us.

Our legitimate interests are to promote and communicate DUO information and developments with people or users who show an explicit interest in our Services.

We also rely on such legal bases when we process and/or collect the necessary personal data to guarantee and enable your access and use of our Site and Platforms.

​

WHAT SORT OF PERSONAL DATA DO WE PROCESS AND FOR WHICH PURPOSES?

At DUO, we collect and process the necessary data to guarantee and enable your access and use of our Site and Platforms.

We could also process your data to provide you with our services of couples Thai massage booking and gift vouchers.

DUO will not process personal data of individuals under 16, since they are not allowed to use our Site and/or Platforms.

​

WHO DO WE SHARE YOUR PERSONAL DATA WITH?

We do not share your Personal Data with any third parties.

​

WHAT PRIVACY RIGHTS DO YOU HAVE AND HOW TO EXERCISE THEM?

You can exercise your privacy rights at any time, and for free, as established by the applicable regulations, such as:

• To know what personal data has been collected and processed by DUO, for what purposes, and with which third-party recipients are shared such data.

• To obtain a copy of said data (the second and subsequent copies may generate administrative costs).

• Request the rectification of the inaccurate personal data that concern you or to complete those that are incomplete.

• Request the deletion of personal data concerning you when they cease to be necessary in relation to the purposes for which they were collected.

• Request the limitation of the processing of personal data relating to the User, while verifying its potential inaccuracy and other cases provided for in the applicable regulations.

• The right to have your personal data transmitted to another company in a common structured format (right to the portability of the data); or

• The right to object to such processing of your personal data by DUO.

​

Furthermore, if we send you electronic messages or "Newsletters" based on your consent, you may, at any time, withdraw such consent or declare your objection ("opt-out") at no cost (unsubscribe link in the emails we send to you).

​

To exercise these rights, you can contact our Privacy Office by writing to the following address: duowellnesscenter@gmail.com.

​

In such communication, you should indicate the following subject: "GDPR Rights". Furthermore, we could also ask for the attachment of a photocopy of your ID or any similar legal identification, as indicated by law. If deemed necessary, you also have the right to lodge a complaint with a supervisory authority.

​

TRANSFER OF PERSONAL DATA TO OTHER COUNTRIES

DUO will ensure that any transfer of your personal data is carried out in accordance with GDPR and any other applicable privacy laws and, in particular, that appropriate contractual, technical, and organizational measures are in place such as the Standard Contractual Clauses approved by the EU Commission.

​

DATA RETENTION PERIOD

We only keep your personal data for the time necessary for the purposes that you have given us your authorization in order to comply with our contracts and to keep you informed about DUO and our services.

​

CONFIDENTIALITY, SECURITY, AND SAFETY MEASURES

DUO is committed to keeping utmost confidentiality and secrecy on the personal data that it can have access to. Therefore, DUO implements the technical and organizational security measures established by data protection regulations, depending on the typology and the nature of data to be protected. In the collection and processing of personal data, adequate security measures have been taken to prevent loss, unauthorized access, or manipulation, in accordance with GDPR.

​

OUR USE OF COOKIES

Our Site uses Google Analytics, a web analytics service provided by Google, Inc. (Google), for internal statistics purposes to improve our Site and Platform/s.

​

For more information on how these cookies work, please see our Cookies Policy.

​

CHANGES IN THIS POLICY

It's likely that we'll need to update this Privacy Policy from time to time. We'll notify you of any significant changes, but you're welcome to come back and check it whenever you wish.

​

© Duo Wellness Center 2023